Thank you to Bradley and Hiam for a great family photo experience.
Our family of five had a photo session at The Bay Snap Studio in April 2016. I received a gift certificate for a free print while shopping at The Bay in January. I was reluctant to schedule an appointment with three busy kids (two of which are disagreeable teens who cringe at the thought of being seen with family, let alone having photographic evidence of such embarrassment!!!) I avoided even mentioning this torturous task as I recalled more than one occasion when my kids successfully sabotaged plans for family photos in the past.
To my great surprise and amazement, Bradley came to the rescue. Not only did he relieve my frustration when I realized the offer had expired... "I am going to take that stress out of your life right now!"... but he also created a game plan for me to convince my kids to cooperate. He reminded me that Mother's Day was coming up, and suggested that I tell my family that this would be their gift to me. I had my doubts, but we scheduled an appointment which he assured me could be changed, or cancelled until we were ready. Bradley certainly made this a positive experience every step of the way.
It was a small miracle that my kids were all agreeable on picture day, but Bradley managed to make it better than everyone expected. His energy and enthusiasm in the studio were so entertaining as he bounced around demonstrating each pose, joking with the kids, and somehow finding just the right words to reveal genuine smiles. Even my aloof husband (who's motto is - Just tell me what to do, so we can get this over with) couldn't help grinning when Bradley posed my husband and I together and said, "Smile like you're on vacation without the kids!" Well, that was the magical inspiration for a perfect picture! And when Bradley told the kids to start jumping for action shots, my 11yr old's eyes lit up. They had no idea pictures could be enjoyable and amusing!
I would also like to thank Hiam for her patience as we meticulously examined and compared each image for our final selection. I was expecting to sort through the order on my own while my husband bribed the kids for their patience with snacks from the food court. I couldn't believe it when they all crowded into the office to see the slideshow. Even after their obligation was complete, they continued to be involved in the process because it was a positive experience for them.
Our family photos are fantastic! Our glowing expressions are natural because we were happy and having fun. The entire photo session became a memorable family event that still makes me smile. I will always remember the surprise of this day when I look at our bright and beautiful portraits.
Thanks for capturing perfect smiles and happy memories,
My name is Debbie and this past Saturday [September 16th, 2017], I attended your studio for a photo shoot with my 11 nieces and nephews for a portrait of them all for my mother (their grandmother and great grandmother) upcoming 85th birthday. I believe it was Amy and Barb who were with us.
I just wanted to say how amazing they both were, considering 5 of the eleven were under the age of seven. They were amazing in running the session and keeping everyone engaged and keeping the little ones happy. It was such a smooth process and I can't thank them enough.
Amy, I believe, even took the time to make a collage of canvas prints of the various "family" groups which both my two oldest nieces and myself immediately fell in love with. I truly don't know how to express my thanks to them both and I am truly looking forward to seeing the "finished product" as they say.
Thank you again and I would have no hesitation in referring anyone to your studio if ever asked.
On Friday May 27th, I had a couples photo shoot with my boyfriend, and our photographer was Krystal. The entire shoot, she was continually finding new ways to make us laugh and smile to get genuine looking photos. Her enthusiastic attitude and bubbly personality made our appointment so much fun. Our pictures turned out amazing, much better than we could have ever hoped for. I would definitely request her the next time that I need to get pictures taken, and I will for sure be recommending her to all of my friends.
The rest of the staff in the studio were awesome too, Bradley spend a long time with us while we were picking out what shots we wanted printed out, and was very patient with us considering how indecisive we were being. The day of our shoot we had a time constraint and had to leave before we were able to view the developed pictures, but Bradley was very accommodating by letting us come in at a later date to see them. Overall, I had an excellent experience at this studio and will be going back for sure.
Keep up the amazing customer service!
Thank you so so much for doing this for me!
Honestly it was such a treat to some in to a studio and experience my job but on the other side of things. To not have to direct and juggle being in front and behind the camera at the same time to do my own family photos was such a nice experience. My boys had fun and so did I. Thank you for the great service.
I'd like to write a quick email to share my great experience at snap studio in Kitchener with our photographer Bradley. We were in on April 23rd and although he was very busy he was very attentive and made sure he got plenty of great shots even though our time ran past closing. My husband and I brought our 9 week old daughter and two dogs and he was very patient with all of us, he did an amazing job and had great direction. Having just had a baby 9 weeks prior I was self conscious about how I looked but he made me feel great and the photos turned out awesome. When it came time to pick the picture we liked he was very helpful. Over all great experience with a great photographer.
Zareen & Elton were great in helping me get the type of pictures I needed. There is a great atmosphere and very friendly discussion. I admit they truly did produce great pictures for me.
I recommend the studio to all, who need perfect work done.
We went here back in March 2017, The Staff was amazing. The Photographer spend so much time with my kids even though they were not behaving the best, he was passionate about his work and spent the time. Then when it came to the person showing me the pictures, he worked hard to show me all of the possibility's and options. Worked with me and my family to make the design that we wanted, Now I have the four canvases hanging in my house. I LOVE THEM!!!! I am so thankful of the team at Snap Photo Studio. Would 100% recommend.
We love hearing from you! We strive to make every experience here at Snap memorable, fun, and beautiful! Many thanks to all of our wonderful clients who brighten our day!
I wanted to say how incredibly happy and grateful I am for the experience that we had at SNAP photo studio in Oshawa. My daughter had just turned three years old and I wanted to have professional photos taken of her. I wasn’t sure how the session would turn out because my daughter has been diagnosed with (severe) Autism. I was very open about this when I book the session and I was assured not to be worried.
When we attended our session Barbara our photographer. I could tell that Barbara had a very warm and calming spirit. My daughter could tell as well because she immediately took a liking to her. When we entered the photo studio I felt very comfortable with Barbara as she assured us we would take our time and get beautiful shots. Unfortunately when the flash went off that sent my daughter into a spiral and she was desperately trying to escape from the room. She was throwing tantrums and I had to hold it together and not break down and cry. I can’t describe how understanding and friendly Barbara was to us. I didn’t think we would be able to get any shots that day. Luckily I didn’t need to express this verbally because Barbara said that we can come back another day and she would make sure that both she and Amy were there.
I was so relieved to hear this (and this news stopped me from having a total melt down myself).
When we attended the 2nd session (now with both Barbara and Amy) my daughter was more comfortable; but, I will admit that it was not easy for Barbara and Amy to get the shots they did. My daughter was crying, throwing tantrums, running around, etc. Amy was amazing as she sang beautifully to my daughter and helped calm my daughter down (she was whistling and she even got her cellphone out and played my daughters favorite YouTube videos for her). Eventually we were able to get my daughter to smile and laugh and Barbara was there to capture it. Between Barbara and Amy they were able to capture my beautiful daughter in photos that will truly be priceless to our family.
The collage they made brought tears to my eyes but this time they were tears of joy! I am so thankful for the amazing job that Barb and Amy did. They were able to make this experience something that will be a great memory as it was able to capture beautiful photos of my daughter (and also some shots with myself and my mom).
PS: My daughter dropped her pacifier and the receptionist (sorry I don't know her name) took the pacifier to the staff lounge and washed it for her!!!!! Again what a nice gesture because my daughter was really upset without it.
Thank you so much for everything!!!
The people that work there were fantastic with our kids. Our girls are real shy at first but they helped make the girls comfortable. By the end of the session they were laughing and enjoying themselves. We will definitely return there for family photos in the future!
Hello Snap Studio at The Bay in Kitchener, My family of 12 people (3 generations) recently got together for a long overdue family portrait.
I want to tell you that the creativity, efficiency and good humour employed by Bradley and Krystal made our session so much fun. I think their engaging methods produced some wonderfully warm photos for me and my family and secured a great sale for your establishment.
I am looking forward to picking up our portraits soon.
I will recommend your shop!
We’d all like to thank you as a family for the fantastic job you did of the 22 of us! Your patience was amazing and you were very fast and organized (so fast you even had to go and buy a new shirt you were sweating so bad!) This is the best experience we have ever had at a portrait studio & would recommend you to anyone!! We have already recommended you to some of our friends!!
Thanks again & all the best From The Kennedy family!
They were very approachable and made the experience enjoyable for the whole family.
My husband and I recently had our professional photos taken at Snap Studio. Bradley and Krystal were enthusiastic about their work and definitely know their craft.They were professional but fun and even my husband enjoyed the experience. We were very pleased with the end results and are glad to recommend SNAP photo studio to others.
Ask for Amy, she is a fantastic photographer, very personable and interacts with her clients really well.
I had to send this email to express my happiness with the whole Snap studio experience . Marcus the photographer did an amazing job and made us look amazing . The other gentleman Brad was also such a sweetheart from the moment we arrived till we left . The whole experience was great and would and will recommend to others.
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